Fire

To ensure your own and other's safety, refrain from smoking, or using flame / charcoal within the hospital's premises.

The hospital is equipped with smoke detectors, sprinklers, fire extinguishers and water hoses on each floor.

In case of fire, follow the instruction and the evacuation plan.

Prevention of Infection

Isolation/Precaution Rooms: 

Kindly follow the instructions posted at the patient room door. Abiding by these standard precautions is vital to ensure your own and other's safety. 

Prevention from the Flu:

It is advisable that a person with Flu, not to be visiting a patient in the hospital.

Smoking Policy

Dar Al Shifa is a smoke free hospital.

Should you like to smoke, you may do so in the designated area outside the main entrance.

Safekeeping your Belongings

The hospital is not responsible for cash, valuables and personal items you take to your room with you. All jewelry and valuables should be sent home or placed in the safety lockers. Kindly ask your nurse for details. Any items left behind in rooms not claimed within one month (30 days) after discharge, will be disposed of according to hospital policy.

Lost and Found

The Information Desk at the main entrance of the hospital will assist you to claim or locate lost items. For immediate assistance, dial the Customer Service hotline:   +965 66159810 

Cellular Phones

Cellular phones are prohibited in critical care areas (Coronary Care Unit, Intensive Care Unit, Emergency Department, Neonatal Intensive Care Unit and endoscopy unit) and in areas where patients are on life support equipment.