Dar Al Shifa Hospital – Hands that Care

Insurance

"Insurance Information: your quick guide"


What to bring for getting service under insurance.

  • Original Valid Insurance Card 
  • Original Valid Civil ID 


How long it takes to get an approval from the insurance company.

  • Prior authorization is required for certain tests or procedures and hospital Admission subject to the insurance policy terms & conditions. 
  • Generally, it takes 15 minutes, and it will vary from company to company and case. 


Help desk for Insurance related queries. 

Insurance Help desk: 22231149 

Approval Desk – IP: 22231777 / 22231778 

Approval desk -OP Pharmacy: +965 22231292 

Coverage Verification: insurancehelp@daralshifa.com


We accept the cards from the following insurance companies/TPA under direct billing subject to the insurance policy terms and conditions.


List of Insurance Companies and TPA's associated with DASH.

Al Ahleia Insurance Co Marm Assistance
Allianz Mednet
Bupa Metlife (ALICO)
Cigna Healthcare MSH International
Enaya Insurance Company - (Al-Ghanim) NAS Administration Services
GEMS TPA National Life & General Insurance Company
SOS International Nextcare
GIG - KPC & Others NOW Health International
Globemed SAICO
Health 360 Ancillary Service WLL
Tawuniya